Nearpod incident

Issues accessing Nearpod User Login and Library

Notice Resolved View vendor source →

Nearpod experienced a notice incident on October 1, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2020, 07:00 PM UTC
Resolved
Oct 01, 2020, 07:00 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2020, 07:00 PM UTC

Update timeline

  1. resolved Oct 14, 2020, 06:42 PM UTC

    2:50 pm ET - We have made adjustments to the database to resolve issues with our cloud hosting provider and are seeing improved and system performance. We are continuing to monitor for any further issues. 2:00 pm ET - We're investigating issues with access to user login, lessons and the Nearpod library. Users may see intermittent access to login and library services at this time. 1:10 pm ET - We're currently investigating reports of slow and impacted access to user login, lessons, and the Nearpod library.