Nearpod incident

Issues accessing Nearpod User Login and Library

Notice Resolved View vendor source →

Nearpod experienced a notice incident on October 12, 2020, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2020, 05:45 AM UTC
Resolved
Oct 13, 2020, 05:45 AM UTC
Duration
1d
Detected by Pingoru
Oct 12, 2020, 05:45 AM UTC

Update timeline

  1. resolved Oct 14, 2020, 06:36 PM UTC

    1:50 PM ET: We are observing normal performance within the Nearpod platform, and will monitor for any further issues. 1:35 PM ET: We are seeing improved performance, users should be able to access login and libraries. We are monitoring for any further issues. 1:25 PM ET: We are continuing to investigate system issues and are working with our cloud provider. Users will see issues accessing login, Nearpod library and launching lessons at this time. 12:05 PM ET: We are investigating an issue where users are having issues accessing the login page and loading the Nearpod library. This may also impact users attempting to launch lessons from the library.