Nearpod incident

Issues with Launching Lessons

Notice Resolved View vendor source →

Nearpod experienced a notice incident on December 10, 2020 affecting Content Delivery, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2020, 05:19 PM UTC
Resolved
Dec 10, 2020, 05:40 PM UTC
Duration
21m
Detected by Pingoru
Dec 10, 2020, 05:19 PM UTC

Affected components

Content Delivery

Update timeline

  1. investigating Dec 10, 2020, 05:19 PM UTC

    We are currently investigating issues with launching lessons that may be impacting users.

  2. investigating Dec 10, 2020, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 10, 2020, 05:24 PM UTC

    We have identified the issue and its currently being remediated.

  4. monitoring Dec 10, 2020, 05:28 PM UTC

    We have remediated the issues with Lesson Delivery and continue to monitor the system.

  5. monitoring Dec 10, 2020, 05:31 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 10, 2020, 05:40 PM UTC

    The issue with Lesson Delivery has been resolved and remains functional. We will continue to monitor all systems.