Nearpod incident

Issues with Launching Lessons

Critical Resolved View vendor source →

Nearpod experienced a critical incident on November 18, 2021 affecting Content Delivery, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2021, 09:48 PM UTC
Resolved
Nov 18, 2021, 10:03 PM UTC
Duration
14m
Detected by Pingoru
Nov 18, 2021, 09:48 PM UTC

Affected components

Content Delivery

Update timeline

  1. investigating Nov 18, 2021, 09:48 PM UTC

    We are currently investigating an issue with launching lessons. Updates to follow.

  2. monitoring Nov 18, 2021, 09:51 PM UTC

    We have identified the source of the problem and have resolved the issue. We are monitoring closely and will provide additional updates as needed.

  3. resolved Nov 18, 2021, 10:03 PM UTC

    The issue is resolved. This incident is closed and we continue to monitor our systems.