Nearpod incident
Issues with Nearpod platform related to broad internet/cloud provider issues
Nearpod experienced a notice incident on June 13, 2023 affecting Login and Content Creation and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 13, 2023, 07:53 PM UTC
Users may have trouble reaching or successfully using Nearpod due to widespread internet and cloud provider issues being experienced by AWS. We are actively investigating and working to mitigate/remedy any issues.
- identified Jun 13, 2023, 08:11 PM UTC
We continue to investigate this issue and implement mitigations, however, be aware of major cloud provider issues broadly impacting the internet that may affect your ability to reach Nearpod.
- identified Jun 13, 2023, 08:19 PM UTC
We continue to investigate this issue and implement mitigations, however, be aware of major cloud provider issues broadly impacting the internet that may affect your ability to reach Nearpod.
- monitoring Jun 13, 2023, 08:54 PM UTC
We are starting to see improvement with regards to the major cloud provider issues broadly impacting the internet and impeding users ability to utilize Nearpod. Users may still experience intermittent issues accessing our service, however, we continue to monitor closely and provide all the support we can.
- resolved Jun 13, 2023, 09:06 PM UTC
We are seeing overall improvement with regards to the major cloud provider issues broadly impacting the internet and impeding users ability to access Nearpod. We will continue to monitor closely and ensure normal operation remains restored.