Nearpod incident

Lessons with a Time to Climb and iVideo activities are not loading as well as associated reports

Major Resolved View vendor source →

Nearpod experienced a major incident on July 11, 2024 affecting Content Delivery and Reporting, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 09:22 PM UTC
Resolved
Jul 11, 2024, 10:25 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 11, 2024, 09:22 PM UTC

Affected components

Content DeliveryReporting

Update timeline

  1. investigating Jul 11, 2024, 09:22 PM UTC

    We are currently investigating an issue with report generation for lessons that contain a Time to Climb activity

  2. identified Jul 11, 2024, 09:33 PM UTC

    The issue has been identified and the team is looking to implement a fix

  3. resolved Jul 11, 2024, 10:25 PM UTC

    This incident has been resolved