Nearpod incident

Issues saving edited lessons

Major Resolved View vendor source →

Nearpod experienced a major incident on May 15, 2024 affecting Content Creation, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 02:44 PM UTC
Resolved
May 15, 2024, 02:55 PM UTC
Duration
11m
Detected by Pingoru
May 15, 2024, 02:44 PM UTC

Affected components

Content Creation

Update timeline

  1. investigating May 15, 2024, 02:44 PM UTC

    Users may be experiencing issues saving lessons after editing, we are actively investigating.

  2. identified May 15, 2024, 02:45 PM UTC

    We have identified the issue with saving lessons and are actively working to restore functionality.

  3. monitoring May 15, 2024, 02:49 PM UTC

    We have implemented a fix and are closely monitoring to ensure functionality remains restored.

  4. resolved May 15, 2024, 02:55 PM UTC

    Lesson saving functionality remains restored and the issue is resolved. We will continue to monitor closely.