NC Data incident

Spanish companies database down

Major Resolved

NC Data experienced a major incident on March 5, 2026, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 10:38 AM UTC
Resolved
Mar 05, 2026, 11:08 AM UTC
Duration
29m
Detected by Pingoru
Mar 05, 2026, 10:38 AM UTC

Update timeline

  1. investigating Mar 05, 2026, 10:38 AM UTC

    Our infrastructure provider is experiencing issues in their data center in Germany that affects also our servers. We are monitoring the situation and our service will resume as soon as the provider fixes its issues.

  2. monitoring Mar 05, 2026, 10:47 AM UTC

    Our servers are online again, but we are running some internal checks to ensure the index is perfectly intact. We may decide to launch today’s reindexing again out of caution. Today’s reindex should take approximately 20 minutes and we will update once all is checked and/or reindexed.

  3. resolved Mar 05, 2026, 11:08 AM UTC

    The issue has been fixed and no reindex was necessary.