NBA Top Shot incident

Degraded Performance 9.20.23 3pm ET

Major Resolved View vendor source →

NBA Top Shot experienced a major incident on September 20, 2023 affecting Website and Marketplace and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 07:18 PM UTC
Resolved
Sep 20, 2023, 08:09 PM UTC
Duration
50m
Detected by Pingoru
Sep 20, 2023, 07:18 PM UTC

Affected components

WebsiteMarketplacePack Purchasing (if any packs are available)Pack OpeningOffersGiftingSignupCloudflare Cloudflare API

Update timeline

  1. investigating Sep 20, 2023, 07:18 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 20, 2023, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 20, 2023, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 20, 2023, 08:09 PM UTC

    This incident has been resolved.