Natural HR incident

Issue with candidate names being displayed as random characters

Notice Resolved View vendor source →

Natural HR experienced a notice incident on March 22, 2023, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 01:57 PM UTC
Resolved
Mar 27, 2023, 01:27 PM UTC
Duration
4d 23h
Detected by Pingoru
Mar 22, 2023, 01:57 PM UTC

Update timeline

  1. investigating Mar 22, 2023, 01:57 PM UTC

    We are aware of an issue regarding candidate names being displayed as random characters - we are currently investigating this and will update ASAP

  2. identified Mar 22, 2023, 06:50 PM UTC

    We have identified the issue and candidate names are now being displayed correctly for most records - we are continuing to work on the those which are still not displaying correctly

  3. monitoring Mar 24, 2023, 11:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2023, 01:27 PM UTC

    This incident has been resolved.