Nash incident

Wallet Balance Sync Delay (All Chains)

Major Resolved View vendor source →

Nash experienced a major incident on August 6, 2025 affecting Wallet and Fiat Services (Earnings & Buy/Sell), lasting 13h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 06:26 AM UTC
Resolved
Aug 06, 2025, 07:34 PM UTC
Duration
13h 7m
Detected by Pingoru
Aug 06, 2025, 06:26 AM UTC

Affected components

WalletFiat Services (Earnings & Buy/Sell)

Update timeline

  1. investigating Aug 06, 2025, 06:26 AM UTC

    We’re currently experiencing an issue where wallet balances may not update correctly across all chains in the Nash app. This may affect how your holdings are displayed. Please note that your funds remain secure, as Nash is a non-custodial platform. We’re working to resolve this as soon as possible. Normal service will resume once the issue is resolved.

  2. identified Aug 06, 2025, 01:50 PM UTC

    We have identified the issue and implemented a fix.

  3. resolved Aug 06, 2025, 07:34 PM UTC

    This incident has been resolved.