Nash incident

Outage Due to 3rd Party Infrastructure Issue

Notice Resolved View vendor source →

Nash experienced a notice incident on June 18, 2024 affecting Price Feed and Exchange and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 06:48 AM UTC
Resolved
Jun 18, 2024, 07:21 AM UTC
Duration
32m
Detected by Pingoru
Jun 18, 2024, 06:48 AM UTC

Affected components

Price FeedExchangeWalletFiat Services (Earnings & Buy/Sell)

Update timeline

  1. monitoring Jun 18, 2024, 06:48 AM UTC

    We are currently experiencing an outage impacting all our systems due to an issue with a third-party infrastructure provider. We will provide updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 18, 2024, 07:01 AM UTC

    Update: Partial Service Restoration Some of our services are coming back online following the third-party infrastructure issue. Our team is continuing to work to ensure full restoration of all systems. We anticipate being fully operational shortly. We will provide further updates as soon as possible. Thank you for your continued patience and understanding.

  3. resolved Jun 18, 2024, 07:21 AM UTC

    Update: Full Service Restoration All our systems are now fully operational. The issue with the third-party infrastructure provider has been resolved. We appreciate your patience and understanding during this time.