Nanit experienced a major incident on May 13, 2026 affecting Nanit App --- User Login and Nanit App --- Remote Livestream and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Nanit App --- User LoginNanit App --- Remote LivestreamNanit App --- Insights Data CollectionNanit App --- Welcome MessageNanit App --- Push NotificationsNanit App --- User RegistrationNanit App --- Setup & Onboarding3rd Parties --- Google Home - Streaming3rd Parties --- Google Home - Controls3rd Parties --- Google Home - Controls (Nanit Sound and Light App)
Update timeline
- investigating May 13, 2026, 07:44 PM UTC
We are currently experiencing a service disruption related to scheduled maintenance, which may temporarily impact remote live feed access, login functionality, camera pairing, Insights Sleep events, Insights dashboard, and notifications while we work to restore service. You can still view the live feed locally during this time.