Nango incident

Task Heartbeats Expiring

Minor Resolved View vendor source →

Nango experienced a minor incident on July 15, 2025 affecting Nango Cloud Health, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 07:52 AM UTC
Resolved
Jul 15, 2025, 10:30 AM UTC
Duration
2h 38m
Detected by Pingoru
Jul 15, 2025, 07:52 AM UTC

Affected components

Nango Cloud Health

Update timeline

  1. investigating Jul 15, 2025, 07:52 AM UTC

    ⚠️ We are investigating intermittent heartbeat timeouts in our task and scheduling infrastructure. This may affect background processing and certain API endpoints. Updates to follow.

  2. investigating Jul 15, 2025, 10:30 AM UTC

    Heartbeat timeouts have ceased. We're investigating the root cause.