Nango incident

Saving Sync Records Degraded

Minor Resolved View vendor source →

Nango experienced a minor incident on August 12, 2025 affecting Nango Cloud Health, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 12:04 PM UTC
Resolved
Aug 13, 2025, 02:33 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 12, 2025, 12:04 PM UTC

Affected components

Nango Cloud Health

Update timeline

  1. investigating Aug 12, 2025, 12:04 PM UTC

    A small percentage of sync record saving is failing. These operations are retried and there will be no data loss. We will update the status here regularly as we proceed with our investigation.

  2. resolved Aug 13, 2025, 02:33 PM UTC

    This issue has been resolved, and operations should be back to normal.