Nango experienced a minor incident on March 7, 2025 affecting Nango Cloud Health, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Nango Cloud Health
Update timeline
- investigating Mar 07, 2025, 12:37 AM UTC
Our platform logging system is experiencing some slowdown and intermittent failure, resulting in lost messages. We are investigating.
- resolved Mar 07, 2025, 01:30 AM UTC
We have identified the root cause of the issue. The sharding for our log database was too small, creating a bottleneck. During the incident, syncs and actions were slower, but logging was not on the critical path. Only some log messages have been lost.