Nango experienced a major incident on March 3, 2025 affecting Nango Cloud Health, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Nango Cloud Health
Update timeline
- investigating Mar 03, 2025, 01:50 PM UTC
Downtime: API/dashboard down, syncs/actions errors.
- resolved Mar 03, 2025, 02:05 PM UTC
Downtime: resolved. Root cause: a table from the main database had grown very large. A database client used for Business Intelligence performed an exact count on this table, locking the database. Mitigation: the database client now points to a read replica. The large table is being cleaned up.