Namely experienced a minor incident on November 9, 2020 affecting Namely Services, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating Nov 09, 2020, 03:59 PM UTC
We are currently investigating degraded performance in Payroll, where users may be experiencing site slowness.
- investigating Nov 09, 2020, 04:35 PM UTC
We are continuing to investigate this issue and will provide an update shortly.
- investigating Nov 09, 2020, 05:04 PM UTC
We are actively investigating this issue and will provide an update soon.
- investigating Nov 09, 2020, 05:43 PM UTC
We are investigating this issue and will provide another update shortly.
- resolved Nov 09, 2020, 06:55 PM UTC
The incident has been resolved and system behavior should resume as expected.