Namely experienced a major incident on December 9, 2020 affecting Namely Services, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating Dec 09, 2020, 06:14 PM UTC
We are currently investigating degraded performance in Namely Payroll, where certain administrators are unable to log in. We will provide an update shortly.
- resolved Dec 09, 2020, 06:38 PM UTC
The issue has been resolved, and system behavior should resume as expected.