Namely experienced a major incident on May 3, 2021 affecting Namely Services, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating May 03, 2021, 01:27 PM UTC
We are currently investigating reports of degraded performance in Namely Payroll, where certain employees and admins are unable to process payroll and view pay stubs. We will provide an update shortly.
- resolved May 03, 2021, 01:38 PM UTC
This incident has been resolved, and system behavior should resume as expected.