Namely experienced a minor incident on October 13, 2021 affecting Namely Services, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating Oct 13, 2021, 07:47 PM UTC
We are investigating an issue impacting the Ethnicity, Gender, and Employee Type profile fields in HCM. We will update shortly.
- investigating Oct 13, 2021, 07:52 PM UTC
We have confirmed there are no impacts to the Employee Type field. We are still investigating behavior for the Ethnicity and Gender fields.
- resolved Oct 14, 2021, 02:20 AM UTC
This issue has been resolved. All data has been restored and should appear as normal.