Namely incident

HCM Ethnicity Profile Field

Minor Resolved View vendor source →

Namely experienced a minor incident on October 14, 2021 affecting Namely Services, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 01:37 PM UTC
Resolved
Oct 14, 2021, 03:30 PM UTC
Duration
1h 52m
Detected by Pingoru
Oct 14, 2021, 01:37 PM UTC

Affected components

Namely Services

Update timeline

  1. identified Oct 14, 2021, 01:37 PM UTC

    Namely is working to resolve an issue resulting in changes to the Ethnicity profile field for employees with the entered values Prefer Not to Disclose, Hispanic or Latino, and Native Hawaiian or Other Pacific Islander.

  2. resolved Oct 14, 2021, 03:30 PM UTC

    This issue has been resolved. All Ethnicity data has been restored and should appear as normal.