Namely incident

Onboarding

Minor Resolved View vendor source →

Namely experienced a minor incident on February 4, 2022 affecting Namely Services, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2022, 10:16 PM UTC
Resolved
Feb 05, 2022, 12:28 AM UTC
Duration
2h 12m
Detected by Pingoru
Feb 04, 2022, 10:16 PM UTC

Affected components

Namely Services

Update timeline

  1. investigating Feb 04, 2022, 10:16 PM UTC

    We are currently investigating an issue preventing some users from kicking off or saving an Onboarding session.

  2. identified Feb 04, 2022, 10:55 PM UTC

    The issue has been identified and we are currently working on a fix to resolve it.

  3. identified Feb 04, 2022, 11:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Feb 05, 2022, 12:28 AM UTC

    This incident has been resolved.