Namely experienced a minor incident on February 7, 2022 affecting Namely Services, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating Feb 07, 2022, 09:51 PM UTC
We are currently investigating an issue causing some employee addresses to be missing in their profile.
- investigating Feb 07, 2022, 10:36 PM UTC
We are continuing to investigate this issue.
- identified Feb 08, 2022, 12:43 AM UTC
The issue has been identified and we are working on a fix.
- identified Feb 08, 2022, 03:27 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 08, 2022, 11:02 PM UTC
A fix has been implemented and we are confirming that all employee addresses are correct in the system.
- resolved Feb 09, 2022, 02:26 PM UTC
We have confirmed that impacted employee addresses have been restored and this issue has been resolved.