Namely incident

Analytics Dashboard Slowness

Minor Resolved View vendor source →

Namely experienced a minor incident on April 1, 2022 affecting Namely Services, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 07:30 PM UTC
Resolved
Apr 05, 2022, 01:42 PM UTC
Duration
3d 18h
Detected by Pingoru
Apr 01, 2022, 07:30 PM UTC

Affected components

Namely Services

Update timeline

  1. investigating Apr 01, 2022, 07:30 PM UTC

    We are currently investigating reports of intermittent slowness for users accessing the Analytics Dashboard.

  2. investigating Apr 04, 2022, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 04, 2022, 08:33 PM UTC

    We are continuing to investigate the root cause of this issue.

  4. resolved Apr 05, 2022, 01:42 PM UTC

    We identified and mitigated the root cause of this issue. Analytics reports should load as expected going forward.