Namely incident

Updates to Employee Banking Information Unavailable

Major Resolved View vendor source →

Namely experienced a major incident on July 10, 2023 affecting Namely Services, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 12:43 PM UTC
Resolved
Jul 11, 2023, 07:13 PM UTC
Duration
1d 6h
Detected by Pingoru
Jul 10, 2023, 12:43 PM UTC

Affected components

Namely Services

Update timeline

  1. investigating Jul 10, 2023, 12:43 PM UTC

    We are currently investigating an issue impacting the Banking Information tab of the employee profile. The ability to make and save changes to employee banking information is currently unavailable.

  2. identified Jul 10, 2023, 09:37 PM UTC

    Namely will be unavailable tonight from 9 PM ET to 10 PM ET due to system maintenance.

  3. resolved Jul 11, 2023, 07:13 PM UTC

    This incident has been resolved.