Namely experienced a notice incident on October 20, 2023 affecting Namely Services, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Namely Services
Update timeline
- investigating Oct 20, 2023, 01:48 PM UTC
Some customers have reported receiving error messages when sending eSignature documents to employees. Our engineering team is investigating and actively working to resolve the issue.
- resolved Oct 20, 2023, 04:25 PM UTC
This incident has been resolved.