n2y incident
Office update causing unexpected Text-To-Speech behaviour
n2y experienced a minor incident on August 12, 2026 affecting Read&Write for Google/ Edge (Text to Speech), lasting 20d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Read&Write for Google/ Edge (Text to Speech)
Update timeline
- investigating Aug 12, 2026, 12:58 PM UTC
We have been made aware that an Office 365 update has affected some user accounts when trying to read text in Word online documents. We are working on a fix for this and will update this page as soon as it has been addressed.
- resolved Sep 02, 2026, 07:28 AM UTC
We have released an update for Read&Write for Google and Edge (v2.1.1015) to improve Text-to-speech within Word online.