MyVenue incident

Temporary Service Interruption: Suite Order Creation Functionality Currently Unavailable

Notice Resolved View vendor source →

MyVenue experienced a notice incident on April 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 09:30 PM UTC
Resolved
Apr 10, 2025, 07:56 PM UTC
Duration
—
Detected by Pingoru
Apr 10, 2025, 09:30 PM UTC

Update timeline

  1. resolved Apr 10, 2025, 09:30 PM UTC

    Issue with Suite Orders Suite Orders have been experiencing problems since 3:56pm EST and April 10th. The issue is impacting all suite orders and causing the following: Internal Error prompt The MyVenue IT Risk Management Team has identified and resolved the issue impacting suite orders at 5:06pm EST. We now expect full functionality to be restored across the platform.

  2. postmortem Apr 10, 2025, 09:30 PM UTC

    Post-Incident Analysis: Comprehensive Root Cause Investigation and Preventative Measures Implementation Pending Service Restoration