MyOnlineStore incident

Website mijnwebwinkel.nl not available

Major Resolved View vendor source →

MyOnlineStore experienced a major incident on March 10, 2024 affecting Back office, lasting 15h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2024, 01:42 PM UTC
Resolved
Mar 11, 2024, 05:34 AM UTC
Duration
15h 52m
Detected by Pingoru
Mar 10, 2024, 01:42 PM UTC

Affected components

Back office

Update timeline

  1. investigating Mar 10, 2024, 01:42 PM UTC

    Op dit moment ervaren we problemen met onze website www.mijnwebwinkel.nl, waardoor sommige onderdelen, waaronder support/FAQ, niet bereikbaar zijn. Via https://account.mijnwebwinkel.nl/ blijft het mogelijk om in te loggen in je beheeromgeving. Onze hostingpartij onderzoekt de oorzaak. EN: We are currently experiencing problems with our website www.mijnwebwinkel.nl, making some parts, including support/FAQ, unavailable. It remains possible to log in to your back office via https://account.mijnwebwinkel.nl/. Our hosting company is investigating the cause.

  2. resolved Mar 11, 2024, 05:34 AM UTC

    This incident has been resolved.