MyOnlineStore experienced a minor incident on June 25, 2024 affecting Back office and Storefront and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2024, 08:13 AM UTC
We signaleren op dit moment problemen bij het aanpassen en aanmaken van producten ons platform. Dit kan leiden tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are currently identifying problems when adjusting and creating products on our platform. This can lead error messages. We are investigating the cause.
- identified Jun 25, 2024, 08:13 AM UTC
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.
- identified Jun 25, 2024, 08:39 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 25, 2024, 09:08 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 25, 2024, 09:17 AM UTC
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.
- resolved Jun 25, 2024, 09:30 AM UTC
De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.