MyOnlineStore experienced a minor incident on February 26, 2025 affecting Back office and Storefront and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2025, 12:12 PM UTC
We signaleren op dit moment problemen met het inloggen in de beheeromgeving. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are currently noticing problems with logging into the back office. We are investigating the cause.
- identified Feb 26, 2025, 12:12 PM UTC
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.
- monitoring Feb 26, 2025, 12:13 PM UTC
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.
- resolved Feb 26, 2025, 12:14 PM UTC
De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.