MyOnlineStore experienced a major incident on February 19, 2025 affecting Back office and Storefront and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 19, 2025, 07:52 AM UTC
We signaleren op dit moment problemen met het inloggen in de beheeromgeving. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are currently noticing problems with logging into the back office. We are investigating the cause.
- identified Feb 19, 2025, 08:08 AM UTC
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.
- monitoring Feb 19, 2025, 08:11 AM UTC
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.
- resolved Feb 19, 2025, 08:50 AM UTC
De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.