MyFitnessPal incident

Delay displaying steps data in user diaries

Notice Resolved View vendor source →

MyFitnessPal experienced a notice incident on June 13, 2023, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:43 PM UTC
Resolved
Jun 13, 2023, 10:02 PM UTC
Duration
1h 18m
Detected by Pingoru
Jun 13, 2023, 08:43 PM UTC

Update timeline

  1. identified Jun 13, 2023, 08:43 PM UTC

    There is currently a delay processing step data to display in user diaries. The team has identified the issue and is escalating the problem with a service provider.

  2. monitoring Jun 13, 2023, 09:20 PM UTC

    The service provider has resolved the issues and steps processing is up to date once more.

  3. resolved Jun 13, 2023, 10:02 PM UTC

    After monitoring recovery the team is marking this incident as resolved.