MyFitnessPal incident

Intermittent failures to load and sync

Minor Resolved View vendor source →

MyFitnessPal experienced a minor incident on July 3, 2021 affecting iOS App and Android App and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2021, 02:05 AM UTC
Resolved
Jul 03, 2021, 02:36 AM UTC
Duration
31m
Detected by Pingoru
Jul 03, 2021, 02:05 AM UTC

Affected components

iOS AppAndroid AppWeb AppAPI Platform

Update timeline

  1. investigating Jul 03, 2021, 02:05 AM UTC

    The team is investigating some degraded performance resulting in intermittent failures on web and mobile.

  2. resolved Jul 03, 2021, 02:36 AM UTC

    A backup process caused increased load to one of our databases, it is now fully recovered.