MyFitnessPal incident

Some Android Users Unable to Cancel Premium Subscription

Minor Resolved View vendor source →

MyFitnessPal experienced a minor incident on July 12, 2022 affecting Android App, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2022, 02:51 PM UTC
Resolved
Jul 18, 2022, 04:06 PM UTC
Duration
6d 1h
Detected by Pingoru
Jul 12, 2022, 02:51 PM UTC

Affected components

Android App

Update timeline

  1. investigating Jul 12, 2022, 02:51 PM UTC

    The team is investigating reports that some Android users are unable to cancel their Premium Subscriptions.

  2. resolved Jul 18, 2022, 04:06 PM UTC

    After investigating, the team identified the problem as a reporting issue and confirmed there was no widespread user impact.