MyFitnessPal incident

Users are unable to login or register on web, iOS, or Android

Critical Resolved View vendor source →

MyFitnessPal experienced a critical incident on January 30, 2023 affecting iOS App and Android App and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 07:16 PM UTC
Resolved
Jan 30, 2023, 10:53 PM UTC
Duration
3h 36m
Detected by Pingoru
Jan 30, 2023, 07:16 PM UTC

Affected components

iOS AppAndroid AppWeb AppAPI Platform

Update timeline

  1. investigating Jan 30, 2023, 07:16 PM UTC

    We are currently investigating an issue which we believe is causing users the inability to register or login to our web, mobile, and api products.

  2. monitoring Jan 30, 2023, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2023, 10:53 PM UTC

    This incident has been resolved.