MyFitnessPal incident

Elevated 503 errors from auth service

Notice Resolved View vendor source →

MyFitnessPal experienced a notice incident on February 2, 2023 affecting iOS App and Android App and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2023, 05:27 PM UTC
Resolved
Feb 02, 2023, 06:14 PM UTC
Duration
46m
Detected by Pingoru
Feb 02, 2023, 05:27 PM UTC

Affected components

iOS AppAndroid AppWeb AppAPI Platform

Update timeline

  1. investigating Feb 02, 2023, 05:27 PM UTC

    We are currently investigating an issue with our auth service.

  2. investigating Feb 02, 2023, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 02, 2023, 05:34 PM UTC

    The issue has been identified and the team is implementing a fix for the auth service.

  4. monitoring Feb 02, 2023, 05:36 PM UTC

    Error rates are trending down to nothing. We are now monitoring the service.

  5. resolved Feb 02, 2023, 06:14 PM UTC

    This incident has been resolved.