MyFitnessPal incident

Sign Ups Impacted

Major Resolved View vendor source →

MyFitnessPal experienced a major incident on April 21, 2023 affecting iOS App and Android App and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2023, 07:52 PM UTC
Resolved
Apr 22, 2023, 12:10 AM UTC
Duration
4h 18m
Detected by Pingoru
Apr 21, 2023, 07:52 PM UTC

Affected components

iOS AppAndroid AppWeb App

Update timeline

  1. investigating Apr 21, 2023, 07:52 PM UTC

    The team is investigating errors preventing sign ups from web & mobile platforms.

  2. identified Apr 21, 2023, 08:46 PM UTC

    The team has identified the source of the errors and is working on a fix.

  3. monitoring Apr 21, 2023, 09:56 PM UTC

    Fixes have been released, and the team is monitoring for any further issues.

  4. resolved Apr 22, 2023, 12:10 AM UTC

    This incident has been resolved.