MYComputing incident

Office Online incident

Notice Resolved View vendor source →

MYComputing experienced a notice incident on December 13, 2021 affecting Sharepoint, lasting 3d 7h. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2021, 05:26 PM UTC
Resolved
Dec 17, 2021, 01:19 AM UTC
Duration
3d 7h
Detected by Pingoru
Dec 13, 2021, 05:26 PM UTC

Affected components

Sharepoint

Update timeline

  1. investigating Dec 13, 2021, 05:26 PM UTC

    Good Day, We are receiving increased reports of office online outages. We are investigating. Preliminary results show this largely affects the Firefox browser. If you are having difficulty accessing files, please try using edge for the time being. Thank you.

  2. identified Dec 13, 2021, 06:06 PM UTC

    Hello, We can confirm that this issue only affects firefox. Please use Edge in the meantime to open Office Online files. We continue to look for a fix. Thank you.

  3. resolved Dec 23, 2021, 01:19 AM UTC

    This incident has been resolved.