ClickFunnels incident

Upstream Service Provider issues

Major Resolved View vendor source →

ClickFunnels experienced a major incident on January 3, 2023 affecting Dashboards and Funnels and 1 more component, lasting 15h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 07:13 PM UTC
Resolved
Jan 04, 2023, 10:57 AM UTC
Duration
15h 43m
Detected by Pingoru
Jan 03, 2023, 07:13 PM UTC

Affected components

DashboardsFunnelsEvents Processor

Update timeline

  1. investigating Jan 03, 2023, 07:13 PM UTC

    We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

  2. investigating Jan 03, 2023, 07:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 03, 2023, 09:35 PM UTC

    We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

  4. identified Jan 03, 2023, 10:47 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 03, 2023, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jan 03, 2023, 11:04 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 04, 2023, 10:57 AM UTC

    This incident has been resolved.