ClickFunnels incident

We are currently having an issue with our upstream payment provider.

Critical Resolved View vendor source →

ClickFunnels experienced a critical incident on May 19, 2023 affecting Funnels and Payments Processor, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 02:09 PM UTC
Resolved
May 19, 2023, 02:50 PM UTC
Duration
41m
Detected by Pingoru
May 19, 2023, 02:09 PM UTC

Affected components

FunnelsPayments Processor

Update timeline

  1. investigating May 19, 2023, 01:56 PM UTC

    We are currently investigating this issue.

  2. identified May 19, 2023, 02:03 PM UTC

    Our upstream provider has identified the issue and is working on getting a fix deployed.

  3. identified May 19, 2023, 02:09 PM UTC

    Our upstream provider is continuing to work on a fix for this issue.

  4. identified May 19, 2023, 02:31 PM UTC

    Our upstream provider continues to work on a fix to the payment issue, we are deploying a fix to restore funnel creation.

  5. monitoring May 19, 2023, 02:36 PM UTC

    A fix has been implemented, and the API to the upstream provider is recovering. We are carefully monitoring the situation.

  6. monitoring May 19, 2023, 02:38 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 19, 2023, 02:50 PM UTC

    This incident has been resolved.