ClickFunnels experienced a major incident on November 28, 2023 affecting Funnels, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 28, 2023, 02:34 PM UTC
We are currently investigating a issue where in App pages are failing to load. User pages remain unaffected. We are working to identify the root cause & will post updates as things progress.
- identified Nov 28, 2023, 03:01 PM UTC
We have identified that some user pages are also affected. We have also identified where the issue is. We our team is attempting various methods to address it. We will continue to post regular updates as this effort progresses.
- monitoring Nov 28, 2023, 03:22 PM UTC
Things are now back up and working. Both the app and user pages are fully functional. Things may be a bit slow and everything catches up, however no data was lost. We will continue to monitor the situation closely.
- resolved Nov 28, 2023, 05:47 PM UTC
Things have remained stable. While out team continues to monitor we are confident things will continue to work smoothly and are marking this issue as resolved.