ClickFunnels incident

Outgoing Webhooks with unexpected delay

Minor Resolved View vendor source →

ClickFunnels experienced a minor incident on September 30, 2024 affecting Events Processor, lasting 13h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 01:00 AM UTC
Resolved
Sep 30, 2024, 02:30 PM UTC
Duration
13h 29m
Detected by Pingoru
Sep 30, 2024, 01:00 AM UTC

Affected components

Events Processor

Update timeline

  1. investigating Sep 30, 2024, 02:45 AM UTC

    We are investigating an issue where outgoing webhooks are taking longer than expected to reach the destination.

  2. identified Sep 30, 2024, 04:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2024, 04:21 AM UTC

    A fix was implemented and webhooks are going out as they came in. Processing was delayed but all data is intact and waiting to process.

  4. monitoring Sep 30, 2024, 04:53 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 30, 2024, 02:30 PM UTC

    This incident has been resolved.