MxToolbox incident

Error on Managed Domains Page / Delivery Center

Minor Resolved View vendor source →

MxToolbox experienced a minor incident on July 21, 2025 affecting MXDelivery Center, lasting 23h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 03:31 PM UTC
Resolved
Jul 22, 2025, 03:19 PM UTC
Duration
23h 47m
Detected by Pingoru
Jul 21, 2025, 03:31 PM UTC

Affected components

MXDelivery Center

Update timeline

  1. investigating Jul 21, 2025, 03:31 PM UTC

    We are currently investigating and issue that is triggering an error "Oops, we've encountered an Unexpected Error" within the Delivery Center dashboard. This is not impacting any data. It is mainly affecting the Managed Domains page. We appreciate your patience while we work to resolve this issue.

  2. monitoring Jul 21, 2025, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 22, 2025, 02:12 PM UTC

    We have released an update to our system that prevents the error from occurring, and are still working on some of the page features for full restoration of the Managed Domains page. We will continue to monitor this issue and fix before we close out this issue. Again thank you for your patience.

  4. resolved Jul 22, 2025, 03:19 PM UTC

    This incident has been resolved.