MxToolbox experienced a critical incident on August 4, 2025 affecting Mailflow, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Mailflow
Update timeline
- investigating Aug 04, 2025, 03:33 PM UTC
We are currently investigating an issue that is affecting MailFlow Monitors. Currently they will show as down. This is a false positive that is affecting all MailFlow monitors. We appreciate your patience while we investigate and resolve this issue.
- identified Aug 04, 2025, 04:03 PM UTC
We are releasing a fix that will resolve the MailFlow Monitoring...expected ETA is one hour.
- resolved Aug 04, 2025, 06:57 PM UTC
The incident with the MailFlow monitors has been resolved and the system is functioning properly now. Thank you for your patience and understanding during our investigation and resolution implementation.