MxToolbox incident

MxToolbox Outage 20250911

Major Resolved View vendor source →

MxToolbox experienced a major incident on September 11, 2025 affecting MxToolbox.com and Supertool and 1 more component, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 04:17 PM UTC
Resolved
Sep 11, 2025, 09:00 PM UTC
Duration
4h 42m
Detected by Pingoru
Sep 11, 2025, 04:17 PM UTC

Affected components

MxToolbox.comSupertoolMXDelivery CenterMonitoring

Update timeline

  1. investigating Sep 11, 2025, 04:17 PM UTC

    We are currently experiencing a partial outage, and are investigating the issue. We believe the site will be restored and back up shortly. Thank you for your patience and understanding. Please note, no data is impacted...only access to the site and features.

  2. monitoring Sep 11, 2025, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2025, 09:00 PM UTC

    This incident has been resolved.