MX Connect experienced a critical incident on May 31, 2025 affecting MX Connect, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating May 31, 2025, 12:03 PM UTC
We are currently investigating an issue where users are unable to log in to MXConnect. Attempts to access the login page are resulting in a 504 Gateway Timeout error. Our technical team is actively working to identify the root cause and restore normal service as soon as possible.
- monitoring May 31, 2025, 01:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 31, 2025, 02:35 PM UTC
This incident has been resolved.