MX Connect incident

MX Connect Latency

Major Resolved View vendor source →

MX Connect experienced a major incident on June 2, 2025 affecting MX Connect, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 01:24 PM UTC
Resolved
Jun 02, 2025, 07:59 PM UTC
Duration
6h 34m
Detected by Pingoru
Jun 02, 2025, 01:24 PM UTC

Affected components

MX Connect

Update timeline

  1. investigating Jun 02, 2025, 01:24 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 02, 2025, 01:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 02, 2025, 02:20 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 02, 2025, 03:20 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jun 02, 2025, 04:05 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 02, 2025, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 02, 2025, 07:59 PM UTC

    This incident has been resolved.