MX Connect incident

MX Connect latency

Major Resolved View vendor source →

MX Connect experienced a major incident on October 14, 2025 affecting MX Connect, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 06:24 PM UTC
Resolved
Oct 14, 2025, 10:07 PM UTC
Duration
3h 43m
Detected by Pingoru
Oct 14, 2025, 06:24 PM UTC

Affected components

MX Connect

Update timeline

  1. investigating Oct 14, 2025, 06:24 PM UTC

    We are investigating reports of latency with MX Connect (www.mxconnect.com). We are actively researching and will provide more information shortly.

  2. monitoring Oct 14, 2025, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 10:07 PM UTC

    This incident has been resolved.